Returns & Exchanges
We want you to fall in love with your new signature scent, but if you are not completely satisfied, we offer a 30-day return policy for all fragrance and beauty products. Please ensure items are returned in their original packaging and meet our eligibility criteria for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
Pack Your Fragrance
Carefully place the items in their original luxury packaging and secure them in a sturdy shipping box to prevent damage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number handy as we process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing