At The Kayali, we take pride in offering high-quality perfumes and ensuring customer satisfaction. Please read our policy carefully before making a purchase.
No Returns & No Refunds
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or provide refunds for any reason, including but not limited to:
- Change of mind
- Personal preference
- Incorrect orders placed by the customer
Damaged or Defective Items
We carefully inspect and package all orders before shipping. In the rare case that you receive a damaged or defective item, please contact us within 48 hours of delivery at contact@thekayali.shop with:
- Your order number
- Clear photos of the damaged item and packaging
We will review your request and provide a resolution at our discretion.
Order Cancellations
Orders cannot be canceled or modified once they have been placed, as we begin processing them immediately.
By making a purchase on TheKayali.shop, you agree to this No Return, No Refund policy. If you have any questions, feel free to reach out to us.